Refund Policy

This policy applies to digital access purchases made through the payment method shown at checkout. The Service does not sell physical goods, so there is no shipping or physical return. The payment provider may also apply its own buyer terms, which will be shown during checkout where relevant.

When a refund may be available

You may request a refund if:

• you were charged more than once for the same purchase;
• a material technical problem prevents you from accessing the paid service and I cannot resolve it within a reasonable time;
• the service was materially different from what was described when you purchased it; or
• applicable law gives you a cancellation, withdrawal, or refund right.

I may also consider other requests made within 14 days of the transaction on a case-by-case basis. Approval is not automatic and may take account of service usage, the reason for the request, and the circumstances of the purchase.

Digital purchases, subscriptions, and renewals

Unless checkout clearly states otherwise, purchases are one-time purchases and do not renew automatically. If a checkout later offers recurring billing, the checkout disclosure will state the billing period, renewal, and cancellation terms before you pay.

If recurring billing is offered and you choose it, you can cancel future renewals through the account controls I provide or by contacting contact@halaman.me. Cancellation normally takes effect at the end of the current paid period and does not automatically refund that period or a renewal already processed.

How to request a refund

Contact the individual operator at contact@halaman.me and include the email address used for the purchase, the transaction or receipt number, and a short explanation of the issue.

Payments and eligible refunds may be processed by the payment provider identified at checkout. The provider may need to confirm transaction details before a refund can be completed.

Approved refunds are generally returned to the original payment method. Processing time depends on the payment provider and is outside my direct control.

Fair use

Refunds may be declined where there is evidence of fraud, abuse, repeated refund requests, or substantial use of the paid service, except where a refund is required by law.

When a purchase is refunded, access to the corresponding paid plan or feature may end immediately.

Your statutory rights

Nothing in this policy limits rights that cannot lawfully be excluded. If local consumer-protection law or the applicable payment provider’s buyer terms provide greater protection, those terms control.

Contact

Questions, refund requests, and payment concerns may be sent to contact@halaman.me. I may direct you to the payment provider used for your transaction when needed to complete the request.